Acquisition of goods and services required by the user departments by selecting the most optimal sourcing approaches, publishing and managing tenders.
Negotiations with suppliers to deliver the best value for the Bank on costs and supply terms
Mapping the key stakeholders and managing them to guarantee seamless execution of requests. The stakeholders include the Branch Managers, Heads of Departments, Suppliers and regulator
Performing benchmarking exercise and analysing data on market trends to provide insights for category decision making
Implementing standards, controls, processes or regulatory determined procedures for the assigned Category
Review Suppliers Performance for the assigned Category, data collation and analysis for Service Level Agreements, participate in review meetings.
Tracking and responding to customer enquiries, complaints and resolution of issues within set service level agreements
Follow-up and expediting of deliveries with Vendors
KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation: Group Name Change, Name Change Certificate, KCB Advise on Non-Operating Holding Company, KCB Group Structure, Kenya Gazette Notice.
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