The Purpose of the Job

The Card Personalization
Officer is responsible for the secure, accurate, and efficient personalization
of banking cards. This role exists to ensure that every card produced meets
strict quality standards while safeguarding sensitive customer data,
maintaining regulatory compliance, and upholding the highest information
security protocols. 
You will be the critical link between customer data and the
physical card in their hands.

A Brief Description of the Person Specs

Our client is looking for a
meticulous and trustworthy professional with a sharp eye for detail. You thrive
in process-driven environments and understand the gravity of handling
confidential financial information. 
You are comfortable working with machinery
and technology, capable of meeting tight production schedules, and flexible
enough to work shifts. 
Integrity and precision are your watchwords.

Tasks, Duties & Responsibilities

·       Operate and monitor banking
card personalization systems to ensure smooth production runs.

·       Thoroughly verify customer
data prior to production to prevent errors and misprints.

·       Ensure accurate encoding
and physical personalization of banking cards (e.g., chip encoding, embossing,
printing).

·       Maintain absolute
confidentiality and secure handling of sensitive customer information at all
stages of production.

·       Conduct regular production
quality checks throughout the processing cycle to identify and rectify defects.

·       Monitor equipment
performance, report faults promptly, and assist in basic troubleshooting.

·       Maintain complete and
accurate production documentation for audit and tracking purposes.

·       Meet established production
schedules and quality targets without compromise.

·       Support all security,
regulatory, and compliance requirements, including participation in audit and
quality assurance activities.

·        Actively contribute
to continuous operational improvement programmes to enhance efficiency and
reduce waste.

·        Ensure the secure
handling, storage, and dispatch of personalized cards.

·       Soft Skills:

o   Impeccable Attention to
Detail: You
spot discrepancies that others miss.

o   Integrity & Discretion: You treat sensitive
data with the highest level of confidentiality.

o   Communication: Strong verbal and
written communication skills for reporting and team coordination.

o   Adaptability: Willingness to work
shifts and adapt to changing production demands.

·       Technical Skills:

o   Computer Literacy: Basic to intermediate
proficiency in MS Office and production tracking software.

o   Mechanical Aptitude: Comfortable
operating, monitoring, and identifying faults in production machinery.

·       Core Competencies: Quality control, data
accuracy, process adherence, and time management.