Lodge Manager | Luxury Lodge | Kenya

Kendrick Recruitment is currently seeking an experienced Lodge Manager for a luxury lodge in Kenya. This is an exciting opportunity for a passionate hospitality professional with exceptional leadership skills and a flair for creating unforgettable guest experiences in a luxury safari setting.

The Role

The successful candidate will be responsible for overseeing the day-to-day operations of the lodge while ensuring exceptional service standards and creating authentic, memorable experiences for every guest. This role is ideally suited to a hands-on manager who understands that luxury hospitality is about more than accommodation—it is about crafting meaningful moments, from personalised guest interactions to unforgettable evenings around the campfire.

Key Responsibilities

• Oversee the daily operations of the lodge across all departments
• Deliver exceptional guest experiences from arrival through to departure
• Lead, mentor and motivate the lodge team to maintain the highest service standards
• Create unique and memorable guest experiences that reflect the property’s identity
• Host guests and build genuine relationships throughout their stay
• Coordinate special experiences, including campfire evenings, bush dining and other personalised activities
• Ensure food, beverage and housekeeping standards consistently exceed expectations
• Manage staff schedules, operational logistics and departmental performance
• Monitor budgets, stock control and operational costs
• Work closely with guiding and hospitality teams to ensure seamless guest experiences
• Maintain health, safety and operational standards at all times

Requirements

• Previous experience as a Lodge Manager within a luxury safari lodge is essential
• Strong leadership and people management skills
• Passion for delivering exceptional guest service and personalised hospitality
• Hands-on management style with excellent operational knowledge
• Strong communication and organisational abilities
• Financial and administrative management experience
• Ability to remain calm under pressure and solve problems effectively
• Experience working in remote lodge environments
• Passion for creating authentic safari experiences and memorable guest interactions

This is an outstanding opportunity for an experienced Lodge Manager who thrives on delivering world-class hospitality and understands the importance of creating meaningful experiences that guests will remember long after they leave, from warm campfire gatherings to personalised service throughout their stay.