DEPARTMENT: BUSINESS DEVELOPMENT & CUSTOMER EXPERIENCE
REPORTS TO: BUSINESS DEVELOPMENT MANAGER
INTERFACES WITH BRANCH MANAGERS, HEADS OF DEPARTMENTS, SECTION HEADS
PRIMARY DUTIES AND RESPONSIBILITIES.
1. Identify prospective clients with Specialized services (K9, Events Management, Close Protection and Investigations) requirements
2. Utilize Sales Force automation platform
3. Implement company Sales strategy/ Plan and adherence to the sales procedure
4. Conduct security surveys to determine clients’ requirements and prepare client focused proposals in liaison with Business Development Manager/ Operations Manager/ Branch Manager/ Technical Manager
5. Observe correct pricing of products in liaison with Finance
6. Conduct Credit checks for all new clients prior to on boarding
7. Ensure all documents are signed / presented prior to service commencement
8. Embrace cost control measures
9. Follow up on prospects and document feedback.
10. Support tender team with relevant information and attend briefing sessions
11. Embrace Business Development related ESG initiatives
12. Participating in marketing activities
13. Presentation of customized solutions to clients
14. Gather Market intelligence on business growth related areas, competitor analysis and diversification
15. Promote the company’s products and services to prospective customers.
16. Build long-term relationships with new and existing customers.
17. Cross-selling and Up-selling
Requirements
Experience 3 years’ experience with proven results in a busy business development environment.
Education: Degree in relevant field
Preferred professional training in sales & marketing
Skills: Exceptional communication skills, committed, resourceful, results oriented and self-driven,
Customer Focused, Initiative, good interpersonal Skills, good negotiations skills and good presentation Skills
Knowledge of product portfolio, Security industry knowledge, Computer skills
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