• Develop and implement new features, enhancements, and functionalities within the OIPA platform.
• Configure and customize OIPA components to support evolving business and operational requirements.
• Investigate, troubleshoot, and resolve production defects and system issues within agreed service levels.
• Perform root cause analysis and implement sustainable solutions to prevent recurring issues.
• Provide ongoing application support, maintenance, and monitoring to ensure system stability and optimal performance.
• Collaborate with business users, business analysts, and technical teams to gather requirements and deliver effective technical solutions.
• Participate in solution design discussions, technical reviews, and development planning activities.
• Develop high-quality, scalable, and maintainable code in accordance with development standards and best practices.
• Optimize system configurations and application performance to improve efficiency and reliability.
• Support system integration testing (SIT), user acceptance testing (UAT), and production deployment activities.
• Assist with system upgrades, patch management, release coordination, and deployment processes.
• Contribute to continuous improvement initiatives, automation efforts, and application modernization activities.

Requirements

• Strong analytical and problem-solving skills.
• Excellent troubleshooting and root cause analysis capabilities.
• High attention to detail and commitment to quality.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Strong teamwork, collaboration, and relationship-building skills.
• Effective communication and interpersonal skills.
• Ability to engage and collaborate with both technical and non-technical stakeholders.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and competing demands effectively.
• Proactive, self-motivated, and results-oriented approach.
• Strong sense of accountability, ownership, and professionalism.
• Adaptability and willingness to learn new technologies and tools.
• Customer-focused mindset with a commitment to delivering reliable solutions.